Uvođenje i neprekidno poboljšavanje integriranog sustava upravljanja kvalitetom, okolišem, zdravljem i sigurnošću u mesnoj industriji

professional thesis

• Title (english): Implementation and continual improvement of an integrated quality, environment, health and safety management system in the meat industry
• Author: Valentina Sakač
• Mentor: Mirjana Hruškar (mentor)
• Granter: University of Zagreb; Faculty of Food Technology and Biotechnology; Zagreb
• Defense date and country: 2011-11, Croatia
• Scientific / art field, discipline and subdiscipline: BIOTECHNICAL SCIENCES; Food Technology

Abstract

Uvođenje integriranog sustava upravljanja kvalitetom, okolišem, zdravljem i sigurnošću u mesnoj industriji strateška je odluka organizacije. Misija organizacije je razvoj i proizvodnja visokokvalitetnih proizvoda, zaštita okoliša, učinkovit sustav gospodarenja otpadom, prepoznavanje i smanjivanje rizika na zdravlje i sigurnost radnika. Praćenje zadovoljstva kupca i neprekidno poboljšavanje zahtjeva kupca temelj je sustava upravljanja kvalitetom. Dobiveni rezultati ukazuju na visoki stupanj zadovoljstva kupca.

Abstract (english)

The implementation of an integrated quality, environment, health and safety management system in the meat industry is a strategic decision of the organization. The mission of the organization is to develop and manufacture high quality products, environmental protection, efficient waste management system, identifying and reducing risks to health and safety of workers. Monitoring customer satisfaction and continous improvement of customer requirements is the foundation of the quality management system. The results obtained indicate a high degree of customer satisfaction.

• Keywords: integrirani sustav upravljanja; sustav upravljanja kvalitetom; sustav upravljanja okolišem; sustav upravljanja zdravljem i sigurnošću; zadovoljstvo kupca
• Keywords (english): customer satisfaction; environment management system; health and safety management system; integrated management system; quality management system
• Language: croatian
• URN:NBN: urn:nbn:hr:159:335955
• Study programme: Title: Postgraduate Specialist Studies in Food Quality and Safety; Study programme type: university; Study level: postgraduate specialist; Academic / professional title: sveučilišni/a specijalist/specijalistica kvalitete i sigurnosti hrane (sveučilišni/a specijalist/specijalistica kvalitete i sigurnosti hrane)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2018-05-15 13:47:28